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Contact the Water Department by calling (901) 385-5585 or in person at Bartlett City Hall Bldg, 6400 Stage Road between 8:00 am and 5:00 pm. For New Service, please fill out this Application, print and bring it to the Water Department along with documentation required.
You will be billed once a month in the form of an 8.5 x 11 billing statement . Customers may opt to receive the billing statement via email. Your consumption is calculated by subtracting last month's water meter reading from the current month's reading.
Bartlett Water Bill Payment methods and locations: Please return the bottom portion of your bill statement with your payment in order to ensure accurate processing.
** Cash ONLY is accepted as payment for services that have been disconnected for non-payment or for returned checks. Payment must be made in person.
Acceptable forms of payment:
Payments by Check (payable to Bartlett Water Department) may be:
Payments by Cash may be:
Payments by Bank Draft:
Payments by Credit Card:
Enrollment in Automatic Bank Draft can be done from one of the following methods:
Online while signed in to your account @ www.cityofbartlett.org/onlinepayments
In person at Bartlett City Hall, 6400 Stage Rd
By Mail (Follow steps below):
**NOTE: Your water account must have a zero balance to enroll in the bank draft program. For questions, call the Water Department at 901-385-5585.
By adding $1 or more to your water bill, you can help prevent the termination of a cancer patient's water service or a family's electricity. The Family Assistance Commission oversees and distributes the money donated to the Family Funds program. The Commission's sole purpose is to identify Bartlett individuals and families whose health, safety, and general welfare are clearly in jeopardy and help those in need with finding the best assistance.
If you are interested in making a one-time donation to the Family Assistance Commission, please make checks payable to:Family Assistance CommissionMail to:Bartlett City Hall, c/o Finance Department6400 Stage RoadBartlett, TN 38134
For questions or to terminate your donation, call the Water Department at (901) 385-5585.
Family Funds Donation Form
A running or malfunctioning toilet can consume a remarkable amount of water during a short period of time. Check and repair quickly. The Water Department can help with a one-time leak adjustment to your water bill. Contact the Water Department at (901) 385-5585 immediately if this occurs.
Please reference this document:
How to read your Meter and Check for leaks