Utility Billing/Water Department

COVID-19 update:

New service may be initiated by calling our office @ 901.385.5585

Payments may be made Online, via Dropbox located behind City Hall, or In-person (In-person payments should be limited due to current situation).  Bank Draft is also available to be setup by calling our office @ 901-385-5585


Building where the Mayor’s office is held

This department establishes and maintains customer accounts for water, sewer and City garbage services, including monthly billing and payment collections.

The City of Bartlett also provides water service outside the city limits in most of the Annexation Reserve. Memphis Light, Gas, and Water Division provides water service in some parts of the Annexation Reserve. Note: Rates vary according to location within or outside city limits.

Family Funds Donation

In response to the critical needs of the Bartlett citizens, the Board of Mayor and Aldermen established a program to promote neighbors helping neighbors called Family Funds. 

Frequently Asked Questions

Family Funds Donation Form

Frequently Requested Documents

Helpful Links